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Welcome to our new Borrower Services website

Previously ACS:

Please note, we are experiencing higher than normal call volumes at this time. To download your 1098-E form, please click here.

We would like to express our sympathy to those affected by the recent California wildfires during this difficult time. If your region has been declared a disaster area, please contact us for assistance exploring options that may be available to you regarding your education loan(s).

Manage Your Student Loan Account

Register for a User Name and Password. The process is fast and easy and gives you 24/7 access to:

  • Mobile web.
  • View payment information.
  • Make an online payment free of charge with ExpressPaySM
  • Sign up online for recurring payments with our FREE service, Checkmate IITM
  • Sign up for e-billing, an e-mail payment reminder
  • Sign up for electronic 1098-E delivery for your FFEL and Private loans
  • Apply for an unemployment deferment, economic hardship deferment or forbearance for your FFEL student loan account with the Deferment or Forbearance Assistant. An e-Signature option is available for selected forms.
  • Change your address and phone number online. No need to call.
  • Receive an email notification when your student loan payment is processed.

Register Now! | What can I do without logging in?

Already registered? Log in with your User Name and Password to manage your student loan account.